With the development of new communication tools, it is important to pay close attention to the protection of privacy. This is why we are committed to ensure the confidentiality of personal information that we collect.

Collection of Personal Information

Collection of personal information:

  • Name
  • Email address
  • Phone number

The personal information we collect is received through forms and arises from the interactivity established between you and our website. As indicated in the section below, we also use cookies and/or log files to collect information about you.

Forms and Interactivity

Your personal information is collected via the use of forms, such as:

  • Information request on one of our products
  • Price quote request on one of our products

We use the information collected this way for the following purposes:

  • Promotional information / offers
  • Contact

Information regarding you is also collected via interactivity established between you and our website, in the following ways:

  • Contact

We use the information collected this way for the following purposes:

  • Correspondences
  • Promotional information / offers

Log Files and Cookies

We acquire certain information via log files and cookies. This concerns the following types of information:

  • IP address
  • Operating system
  • Pages visited and requests made
  • Connection date and time

These types of files are used to:

  • Ensure improvement in service and a personalized welcome
  • Analyze statistics
  • Serve digital “remarketing” ads

Sharing of Personal Information

We are commited not to sell your personal information to third parties. However, we reserve the right to share your information with third party companies and partners, including Google, for the following uses:

  • Digital “remarketing” ads

If you do not wish to share your personal information with third parties, you can opt out, as mentionned in the section below.

Right of Veto and of Removal (Opt-out)

We are committed to offering you a right of veto and of removal regarding your personal information.

The right of veto is understood to mean the possibility offered to online visitors to refuse to have their personal information used to certain ends outlined during collection.

The right of removal refers to the option offered to online visitors to choose that their personal information can no longer be used in a mailing list, for example.

To use these rights, you can contact us at the address below:

  • Postal address: 5505, rue Trudeau, Suite 15, Saint-Hyacinthe (Quebec)  J2S 1H5
  • Email: info@biobiscuit.com
  • Phone: 1 888 224-4140

Google offers the possibility of opting out of all behavioural and remarketing advertisings. Please visit the following page to opt out: Google Privacy Center.

Right of Access

We are committed to recognize the right of access and modification for those individuals who wish to consult, modify or delete information about them.

To use these rights, you can contact us at the address below:

  • Postal address: 5505, rue Trudeau, Suite 15, Saint-Hyacinthe (Quebec)  J2S 1H5
  • Email: info@biobiscuit.com
  • Phone: 1 888 224-4140

Security

Personal information that we collect is kept in a secure environment. People working for us are bound to respect the confidentiality of your information.

We are committed to maintain a high degree of confidentiality by integrating the latest technological innovations that allow us to ensure the security of your transactions. At the same time, as no mechanism can ensure 100% security, there is always a small element of risk when using the Internet to transmit personal information.

Privacy Policy

Bio Biscuit Inc. has implemented a policy covering the personal information it may collect on the www.biobiscuit.com and www.ovenbakedtradition.com websites, when you apply for a job, contact us with questions or participate in contests.

Definition:

When used in this policy, the term “Personal Information” means any information that can identify an individual. This may be, for example, your personal details (address, birth date, phone number).

Responsible for the protection of personal information:

The person responsible for personal information at Bio Biscuit is the Director of Human Resources. In the event that the confidentiality of your information was to be compromised, you can contact the manager as soon as possible at 450-778-1349.

Use and Destruction:

We are committed to use your personal information for business purposes only. When a document containing your personal information is no longer needed, authorized persons securely destroy the information.

Measures implemented:

Bio Biscuit Inc. undertakes to communicate with the person whose personal information has been compromised and to take the necessary measures to correct the situation.

Finally, Bio Biscuit Inc. observes and respects the provisions stipulated in the Personal Information Protection and Electronic Documents Act (the “Act”) and any other federal or provincial law in force in Canada governing the protection of personal information in the private sector.